What support do you provide?

Solace Grid Tech offers service desk, remote and on-site support, and end-user care.

How quickly do you respond?

We work to clear SLAs, with urgent issues handled immediately.

Do you support remote workers?

Yes — remote, on-site and hybrid teams alike.

Can you handle onboarding?

Absolutely; we manage device provisioning, setup and access.

Home / Services

IT Services & Support

Our services

Solace Grid Tech keeps teams across New Orleans working, resolving issues quickly and looking after the technology your people use every day.

Service Desk & Helpdesk

Fast, friendly help when it’s needed.

Helpdesk
Tickets
Resolution

Remote & On-Site Support

Wherever the problem is, we fix it.

Remote
On-site
Field

End-User Support

Looking after your people, not just machines.

Support
Guidance
Training

Device & Endpoint Support

Every device, kept working.

Devices
Patching
Security

Onboarding & Offboarding

Smooth starts and clean exits.

Provisioning
Setup
Access

Application Support

Help with the tools you rely on.

Apps
Access
Troubleshooting

Let’s support your team

Need IT support your people will actually thank you for? Solace Grid Tech would welcome the conversation. Contact us and we will respond within one business day.

Get in touch

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